Returns may be made within 7 days from the date of delivery. If you need to make a return please contact us at firstname.lastname@example.org for more details.
Returns are charged to the customers, please find below the rates per country :
- ITALY, EUROPE: 10 €
- USA, CANADA, SWISS, NORWAY,TURKEY: 25 €
- CHINA, EMIRATES, THAILAND, HONG KONG, MEXICO, JAPAN, SINGAPORE,BRASIL,AUSTRALIA,NEW ZELAND,RUSSIA,TAIWAN: 40 €
Returned merchandise must meet the below requirements in order to be accepted for a refund:
- All items must be in original condition with original tags attached. Merchandise that has been worn, used, altered or damaged will not be accepted.
- Returns on items with a return tag attached will only be honored if the label has not been removed.
- Items purchased at other retailer or distributor cannot be returned.These items can be returned using the same channel of the original purchase.
- Once the package is received, we will check the integrity of the items before accepting the return and authorizing the refund.
Verification takes about 7 days on average.